What's the Status of Two-Factor Authentication?

#10

These are great suggestions, but ultimately still result in single factor authentication. There are still ways to entice a user to disclose their password such as a sophisticated phishing attack. If a specific user is targeted, you can only assume that first factor of authentication will be compromised. 2FA should absolutely be an option for something as sensitive as security cameras.

The recent Ring camera hacking should be an eye-opener for Anker. I would hope at the very least that brute-force protection is implemented for web/app authentication.

I truly, truly hope that Anker is at least in the process of implementing 2FA. This post has been started in July and 5 months has passed without an update on this.

I promise you it’s only a matter of time until Eufy, Nest, Arlo, etc. are next in line, if it’s not happening already.

@AnkerSupport @AnkerTechnical

3 Likes
#11

Agreed 100%

#12

@AnkerSupport @AnkerTechnical How is this not already implemented? :face_with_monocle:

I’ve used Plivo for this exact use-case, https://www.plivo.com/docs/sms/guides/send-sms#code by far the cheapest, $0.0050/sms, pushing this to prod in one sprint is not rocket science :sweat_smile:

1 Like
#13

Is there tentative ETA on when you will implement 2FA? Is there a beta/testing group I can join to assist in testing?

1 Like
#14

Cameras without a 2-factor-authentication are a no-go.

For me it would also be ok if the cameras could be integrated directly into Homekit without an Eufy account.

Comparable to the Logitech Circle 2: as soon as the camera is integrated into Homekit, it is removed from the Logitech account and can only be accessed via Homekit.

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#15

@AnkerSupport - What is the status for 2FA implementation? When are you planning on rolling it out? As was mentioned here, given the situation with Ring, I would think that this would be a top priority.

Please let us know. Thank you.

#16

Same feeling here. Just got a Doorbell cam. Not interested in any additional products until I see 2FA implemented. This is a must. I love your Brands and preach about them to my friends…it’s 2020, 2FA is long overdue.

#17

Hello,

I have seen a message that Ring has implemented two factor authentication by default and mandatory.

Eufy when do you plan to roll out a such feature? There are many data leaks everywhere and as eufy cams are accessible simple from the internet using the app or windows browser it is mandatory to offer the users two step authentication as soon as possible.

Why the support is not publishing any news about this important and sensitive topic?

#18

2FA/MFA should be a “must have” with any camera solution. Please give this the priority is requires.

#19

I also totally agree. Can I opt out of https://mysecurity.eufylife.com/ ? I don’t need to have my info or feeds displayed on this site. MFA for any off ‘my network’ access is absolutely required.

Thanks

3 Likes
#20

Bumping this up. Two Factor is simply a must. I don’t really care about it with just my doorbell, but I’m interested in switching to Eufy from Arlo, but this is a deal breaker.

1 Like
#21

Not a huge deal breaker actually. I just recently switched from Arlo to Eufy. I’ve had Arlo for a total of 5 years. Eufy already is much more superior in almost every facet.

#22

Do you know what Two Factor is? Im not going to allow the only thing between a hacker and the camera feeds in my house be a password. Yes, I use a password generator to make strong passwords, but company databases fet leaked. Especially after the Ring fiasco, two factor is a must.

#23

I know what it is. Well, do what you gotta do :wink:

#24

But you are also right, I am checking with a Eufy senior customer service rep.

#25

2FA now anker.

One would assume that some folks are on the fence from jumping into your products for this very reason. Hence it makes economical sense really.

That and avoid a painful PR clusterf*** when (not if) a security breach occurs.

#26

@AnkerSupport @AnkerTechnical

It’s been nearly a year since this post was created and there hasn’t been any updates regarding this. This is clearly a needed, and much wanted, feature by your customers. At this point, I’m can’t help but think that Anker either doesn’t care about 2FA or is forgetting that this thread even exists.

Update your customers on the status of this and when it will be implemented.

Because when a large amount of your users are compromised and have their private video feeds and stored video footage exposed, this will be the first post that explodes.

Don’t wait for that to happen before you do something.

Also, this post has been archived… just in case you guys try to remove this later :slight_smile:

https://archive.vn/wAfU7

#27

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#28

Great for Germany / Canada! When will 2FA be ready for US customers ?!

#29

And us Brits! Haven’t seen it mentioned in recent app update notes.