Hi everyone
So I received today the Eufy doorbell (hardwired) and installation went smoothly. My only issue is that when I look the live feed or save the videos on my phone, some weird effects happened in the video. As you can see the pictured (I tried to upload a video but it’s not supported), some weird effects affects some areas of the video. Anyone knows how to fix that?
Weird effects on my Eufy Doorbell
1 Like
Never heard of this issue before
Hey @aediaz10!
In order to look into this issue, could you please send us an email to support@eufylife.com?
Please also let us know your eufy account and the serial number for your device.
Thank you so much for your patience. Looking forward to getting you taken care of as soon as possible!