Voltage Doorbell

There is problem if we have for the installation of the doorbell 30 V ACrather than the 16-24V AC ?
I don’t know why, but with my transformer I have 12 or 30V AC (depending on cables position).

I have a 30 VA - watts (it’s fine)

Thanks for your reply

Thank you for reaching out.

Please kindly note that the new eufy doorbell comes wired and it must have an existing wire with low voltage transformer for eufy Video Doorbell. Make sure the transformer for doorbell delivering 16-24V AC, 30VA of power.

Any other concerns we can address in the future, please feel free to contact us support@eufylife.com.

Thank you for your support. Have a lovely day.