Static/white noise during audio playback while using ANC [HELP ME PLS]

So when playing stuff like podcasts when I use my Q20s with ANC on, there is static/white noise every time they talk along with the audio. I need help. Is this not normal?
Static plays whenever audio plays. Is there a fix?

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Interesting one @ncro
I haven’t noticed that, only a slight muffling of sound while ANC is on.
May be worth seeing what other feedback you get here then making your next move regarding exchanging or replacing.

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This is normal, Anc uses white static noise to cancel out outside noise. So yes if you listen carefully you can hear it, even more so if you focus on it

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I have a non Soundcore headset which I received recently as a Holiday gift from my office, and with ANC turned ON, there is a slight noise / White noise heard.