SoundSync Drive - need help re-wiring jack

Hi - I’ve got a 3 year-old SoundSync Drive and I need to re-wire the 3.5mm Aux jack. There are 5 wires inside the cable housing and I’m trying to figure out which is which: blue, green, red, red/copper striped, copper. Thanks for any help!

Best would be to contact the support and may be they send you a circuit diagram.
Good luck!

Agreed. Out of my wheelhouse. Will say more power to you if you are able to rewire it as well.