Soundcore Life Q30 not connecting to app

#1

Hi, I’m currently having trouble connecting my Life Q30 to their app, which says they haven’t been connected for over 2 weeks now. How can I fix this and get the app to register them again?

#2

Hi @SpiroKontos , have you tried reinstalling the app (Soundcore) with a fresh pairing while signing into your account on the app?

1 Like
#3

Just did exactly that a while ago before your reply and it fixed the connection issue.

1 Like
#4

Good to know :ok_hand:

#5

Thanks for the information. I’ll figure it out for more. Thanks again.

#6

hello. I am facing exactly the same issue. I did uninstall and reinstalled the app but did not solve the issue