I have recently switched from a paid security service to Eufy and noticed a major glitch with Eufy security. I have placed the home base well inside the house and it is out of reach and sight for any intruders.
When leaving the house and having turned the alarm on, there is a countdown in the panel as set up in settings. But when we return, there is no indication that the alarm is on other than if you look at the panel. The home base might give some sound but we cannot hear this since it is hidden. The alarm is triggered unnecessarily frequently.
I have been in contact with eufy support to check if I have not set this up correctly but after a number of iterations I understand there is a missing notification.
So Eufy, please add sound alert in the panel for when we return. This should be a small issue. Add it as an option under alarm delay for the chosen alarm mode.