RoboVac G30 brush enclosure issue

#1

Hi everyone

I’ve got a RoboVac G30 which has just been replaced due to the brush enclosure being completely rounded.

Has anyone else experienced this kind of issue? It’s only 6 months old and I don’t want the new one doing the same.

All started when the roller brush started rounding at the end of the bit that sticks into the motor.

#2

Seems there is something disturbing the rotation.
Could be hair or debris.
You need to open the vacc and take a look inside

#3

I thought so too, but it’s cleaned every day.

Looks like the plastic part is too soft.

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#4

Send the photo to the EUFY-support.
May be there is a possibility to swap it.
The vacc can be disassembled easily.
There are many videos around to see how.

This the part from our 3 years old “Willy”. :grin:

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#5

Hi Franz

They have swapped the device :smiley:

I just want to make sure that I can do everything I can to make sure it doesn’t happen to the replacement unit.

Robb

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#6

Hope so.
Good luck,
I swapped the left side brush motor of my “Old Willy”
“Old Willy” is a very famous 11S here at the forum, beside
others.
He is now more than 3 years old.
He got a new battery, a new left sidebrush motor and a new filter.
Now he is strong and tough like a young one! :smile:

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