To Whom this may concern
On May 14,2021, I called eufylife customer support when my eufy11s began to fail while still under warranty
I very much appreciate appreciate the customer service I received from eufy support team member Augustin.
He was able to resolve the problem for me in an expedient manner and was very personable.
This is a company that stands by their customers as well as their product
Thank you
Sara Gilmer
Robovac 11 Plus Customer Review - Great!!!
3 Likes
May be you can tell us more about the issue and the way it got solved.
But so far, great you are happy with the EUFY-support and the solution they offered.
Another satisfied customer
It was promptly replaced as it was still under warranty
2 Likes
Super!
Normally customers are writing only if there are complaints.
Not often a “praise” can be read here.
1 Like
So glad customer support was great for you! I love Anker customer support they have always been really helpful the few times I’ve needed them