Really disappointed with my Roav S1

Myself and others gave gotten improved speed with Bluetooth off and at times even using airplane mode

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That is curious, it would seem to indicate an issue with interference.

Seems like they need to push out an update to fix it

Frankly im surprised the S1 doesn’t have a newer firmware version, some of the other models I see are already in the 2.0’s which seems to indicate they have had alot more software development. Given how the user manual seems to be carried over from each model, I wonder if that is an issue with the software as well. My user manual doesnt even mention 1080p 60fps support or a whole host of other features that were added to the S1, in fact it seems to be the user manual for the C1 or even the A1 model.

Does the video quality also seem poor as well?

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It’s not as bad that C1 (pro) was, before we cried for help and got that awful digital sharpening removed. Seems like that same fix should help a lot with that S1 too.

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I read that thread and that is disappointing at best. Mod’s seem more focused on yelling at people about language then they do about admitting that there is a problem. It’s been over 24 hours since a ticket was opened on my original issue and i’ve only received a response asking for what device I had, even though the ticket was opened from the app reporting a crash. So apparently the app crash did not submit any diagnostic data regarding the issue.

The app version im using is Ver 4.0.7 but the device firmware is only showing up as 1.4 with no available updates. I wonder if they abandoned support for this in favor of developing other models.

Support sent me over firmware version 1.6 tonight, gonna give it a go and see if it helps with anything.

That is very disappointing to hear. I am really hoping that the firmware will fix your issues

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Let’s hope it works man :+1: best of luck

Well I can report back it improved the transfer speeds making it easier to preview videos via the app. It varies now between 1mb/s up to 2.5mb/s via wifi connection. However when you go to download videos via wifi, the app crashes consistently everytime with a “download failed” error message.

ugh that’s disappointing to hear. This was one of the main reason I’m been holding off buying one

Tank was right, it appears to be bluetooth interference. Same issues started back up with it in the car today, I disabled my bluetooth and my BT connection to my car. Transfer sped right back up and maintained the connection.

Wow! I hope this gets fixed quickly! That is a deal breaker for me, having to deal with these kind of issues. I’m wondering if this is an isolated problem or do other people have the same issue?

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Only thing I can think of is that the 2.4ghz wifi that they are using, is very close to, or overlapping the frequency of 2.45ghz bluetooth connections. Bluetooth interference is well documented on 2.4ghz wifi connections so they should be able to fix this with a software update I would think. The device would be effectively useless for wifi purposes if they can’t fix it, because 99% of all modern vehicles allow for a bluetooth connection to phones.

@Spawne32 Sorry about the slow download speed, please upgrade the firmware to V1.7. It will fix this issue. With regard to the App crash issue, could you please let us know the exact model and system version of your phone, such as Nexus 6P, Android 7.1.1? Please email us @support@goroav.com, we will help you fix the issue as soon as possible.

Support sent me version 1.9 last night, so i am going to test it out today.

Let us know if it helps, if so I’m gonna need that file too

No luck whatsoever, in fact it actually crashes faster on this version with bluetooth enabled and being connected to my car.

I sent all the information over to support this morning, phone I am using is a LG Q7+ Model: LM-Q610TA and connected to the headunit on an 09 Audi A4.