Hi guys! I hope this is the right section to post this thread and I hope I can get some help I’ve bought from Amazon a PowerCore Essential 20000 PD two weeks ago and I’ve been happily using it since today when I noticed something strange. The powerbank was charged up to 3 LED indicators ON (3 of the 4 total) so, in a worst case scenario, it should have had at least half of the capacity, 10000 mAh. I’ve put my Oneplus 6T on charge with 20% battery left but when my phone reached 86%, the powerbank was totally drained. I noticed this when I unlocked my phone to reply to some messages and noticed that it also stopped charging. So I gave a look at the powerbank and all leds were off…pressing the button just made the first led blink few seconds. The OnePlus 6T has a battery of 3700mAh so half powerbank capacity should have provided somewhere near 2,5 complete charges.
I’m disappointed honestly, since this Anker powerbank costed me some money and I thought spending more on a brand like Anker could get me some quality
Someone had this problem before? I don’t know if I should contact Anker support immediately or try to stress the powerbank again and see if the problem occurs again. Just for info, I charge the powerbank with my Nexus 6P original charger which is a 5V 3A charger.