PowerCore+ 26800 will not charge

I have the PowerCore+ 26800 and PowerPort+ 1 and suddenly it will not charge to the maximum anymore? The most that it’ll charge to is the first light and then it will not go past it. Any way I can fix this? This is pretty expensive and I’m very disappointed it’s not working. I’ve charged my phone with it and as expected, it only works to the first light.

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You can reset the power bank by using a cable to plug one of the output USB ports into the input port for 15 or so seconds. This will reset the power bank but before you try that I would try a new cable that is the most common point of failure.

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What are you using to charge the batterypack? Also how long have you left it to charge? Because of the size of this pack it will take a long time to charge, more so with a small output charger. Im talking something like close to 30 hours if not over 30 hours with a standard 1 amp charger.
Also, have you tried using a new charging cable to rule that out?

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