Package delivery

I purchased the eufy doorbell cam specifically because Amazon and UPS does not ring your doorbell when dropping off a package. Since I have purchased the eufy half of the packages that were delivered did not receive a notification. In fact the delivery isn’t even in the eufy doorbell history. Does anyone know if there are settings I can tweak to get this thing to do what it’s supposed to do?

Sorry for that! Please feel free to contact eufy support about this issue. Thanks!