No power on. not working at all

I’ve just tried to update the firmware for my Anker Soundcore Flare and now have the same problem - no power, not working. Very disappointing.

Hi @carol17 I would suggest you log a support ticket with Soundcore using service@soundcore.com with your issue and troubleshooting steps taken so far.

Thanks for the advice ndalby. While still connected via USB cable to my PC I did finally manage to resuscitate the Flare by repeatedly pressing various buttons (sorry I can’t remember which) until lights came on. I followed this swiftly with a factory reset (power and volume buttons simultaneously). I put the Soundcore app on my iPhone and then used that to install the latest firmware on to the Flare – very straight forward. On Friday I contacted Coda Computers asking for the latest Bluetooth adaptor, they sent the link for the driver package yesterday (Monday). So today finally the W10 laptop is connected to the speaker.

I’m having the exact same issue ! I’m so angry ive used it twice … any chance you got yours working ? Please let me know thanksS