NEBULA MARS II DEFECTIVE

DO NOT BUY THIS PRODUCT! I have owned a Nebula Mars II since may 2019, and maybe used it 10 times, always used it with the Anker stand and the product was never mishandled and kept in the Anker nebula carrying case. My nebula shuts off the moment it powers on, even with the power plug attached. I emailed Anker customer service, instead of offering my a solution, they asked if I wanted a refurbished replacement for $120 extra. What kind of BS is that.

BE AWARE OF ANKER LIMITED WARRENTY! 1 Year - My $500 projector lasted 15 months…

Anker is well aware of this issue, some customers get preferential treatment and are offered free replacement as see in other threads on here, other customers are treated like an ATM machine.

Hi @markcobbler,

Sincerely sorry for the inconvenience caused.
Nebula service team (support@seenebula.com) will reach out to you soon to address the issue.

Thank you for your understanding.

The Anker Community Team

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