When using my iPhone to speak to someone over my Eufy doorbell video camera, I can hear the person at the door just fine but they can barely hear me over the doorbell speaker. I have all volume sliders up full in the Preferences. Any ideas?
To pinpoint the issue, please provide us with the following:
Confirm if recorded video or liveview has sound
Power the Doorbell off then back on.
Disable Bluetooth and make sure the media and call volume on your phone are set to maximum volume
Live stream the video and start recording manually, then tap the head of the doorbell to see if you can hear the sound in the video.
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Thank you an have a good one!