If they are still having trouble, they won't see this message.
They see the very last page they were on before the problem started.
Plus, I thought after last time, it was agreed to put messages on twitter n Facebook.
I posted on FB but got.no reply
I tried using.messenger, but unless I wanted to buy, it was useless.... Again a missed opportunity to leave a message.
Auto email reply, again... Missed opportunity
I can tell by your use, grammar and spelling, that whoever is using the @AnkerOfficial account is American , so someone must have been available to correct or at least 10 mins to leave a couple messages.