Liberty Air Microphone not working on my Laptop

#1

Hello,
Today, I have purchased Liberty Air. Initially, when I connected my earbud to my laptop, left one was not working then I performed reset and it started working. Now, I am facing a problem with microphone. On cell phone microphone is working but on my Laptop, microphones are not working at all. I am not sure why it is happening. I have HP latptop 8th generation.(HP CC120 TX model). Liberty is getting connected I can hear the sound, but microphone is not working. I have done resetting steps many times. Any help?

#2

What OS are you running on your HP?
WIN10?

#3

@Abdul_Waheed1 Assuming your laptop is running Windows 10, click the audio icon in the bottom right of your screen, expand the device list using the ^ symbol and try changing the device to Headset.

Alternatively you can type Sound into your start menu, open the sound settings panel and configure from within there.

#4

OS is WIN 10

#5

So you should try the tip of @ndalby

#6

Yes,you are right I am running Windows 10. I already done the mentioned steps. Furthermore, I would like to share one thing over here, this may help in diagnose. When I only use one earbud, that is Right one(which is also called main), then it gets connected with my PC but, when I try to use both ear buds it does not even detect microphone.
Headset is selected, I am sure about this because I can listen Audio from both ear piece. The problem is with mic when I use both ear piece. If I use Right one and connected then both microphone and speaker works. I have unistalled blutooth drivers and updated from official website of HP as well from HP assistant application. Nothing changed. This may help in further diagnose.