I just recieved my Ankel powercore 10.000.
When I charge it the leds dont show and when i charge my iphone 6 the leds dont show either. It does nothing.. is it broken or do i do something wrong?
Does it charge it?
No it doesnt charge my iphone.. it does nothing.. no charging, no lights..
its brand new so I dont know if its my fault or defect.
Shoot an email to firstname.lastname@example.orgThey may provide a few troubleshooting steps. If none of them work, then they will likely gladly send you a new one. Sorry to hear you're having issues!
As @joshuad11 said, please contact us via email@example.com, my colleague will glad to help you!