help lines on display screen

lines on screen has the latest firmware
support has been no help
can anyone please help

It would be best to contact support@seenebula.com so they can arrange a warranty replacement if needed. The community here is also happy to try and help, but we’ll need some more information:

  • Which projector do you have?
  • Do the lines appear all the time or only in certain apps?
  • Adding a picture of the issue would help as well. Thanks!