Eufycam - notification issue

Having the same issues, Doorbell will not go wo any of our Alexa devices… or my phone Huawei P40. press the doorbell, nothing, walk in front, nothing… this is for both our doorbell and our Cam E pro’s… very disappointed.

Same issue here.
Come on Eufy please solve this problem.
Otherwise its an useless security system.

Eufy, can you please advise on the solution? Things were fine last week but notifications went dead this week. In that time I had some very unsavory characters on my property and the footage wasn’t clear enough for me to identify them. Had there been a notification, I could have dealt with the individuals.