I have been in love with the brand since the very begginning. I have owned several Anker products so when I saw that they will be venture in the home space I was more than excited.
I am the proud owner of a Eufy RoboVac 11+ (Second Generation), and no issues to report regarding the vacuum itself, but as other have mentioned over the forum, getting replacement parts after a couple of years is quite the adventure.
I recently tried to purchase a replacement parts set for my robovac, unfortunately as the product is discontinued from Eufy the kit listed is not compatible (which is unbelieve, as the parts are just a bit smaller that the original the rest is the same).
I am quite surprised that Anker/Eufy does not have an upgrade program for their vacuums. Where you can get a discount if you give back your old vacuum.