Same issue using the Android app. First time installed on my phone and when I tried to sign up for an account but was told my email was already registered. I have purchased other Anker products and thought that might be the issue, so I then reset my password. I was then able to log on to EufyLife on both my phone and computers. However, when I try to sign into the EufySecurty App or on the browser, I get an error message, “You have entered an invalid email address or password.” I’ve tried resetting the password three times and still the same issue. My video doorbell arrives tomorrow and I was trying to prepare for the install. Super frustrating and Eufy is not making a good 1st impression. Wondering if I made the wrong purchase decision.