Hello,
I’m hoping some of you tech’s out there can help me out.
Moved into a new house and setup spectrum and tried setting up my brand new in box Eufy Robovac…had it for awhile, never been used, and no luck hooking up my new vac. I downloaded the app, tried setting it up but it can’t seem to connect to the Wi-Fi? The app will find the device but when it’s on the Wi-Fi list, it’ll show up but won’t connect?
My guess is that my router is only letting out 5ghz? I need the 2.4ghz for the robot. I’m not sure how to change that. I looked up everything I could on how to setup this and change settings. When I type in my ip settings into a browser, it just tells me to download or scan the spectrum app. Which I have and nothing in there access my IP settings.
The router is: SAC2V1K
Modem is: E31T2V1
If anyone could help, be greatly appreciated!
Thank you!