Finally, I figured out how to get the floodlight to connect with WiFi in Australia!
(Select that you are IN America, when setting up!)
ALSO: I HIGHLY recommend setting up the floodlight with a “suicide line” (get your electrician to install this for you) BEFORE mounting it up a wall, because you will press that reset/sync button at LEAST 100 times and it is much safer doing so, on the ground.
I had tried EVERYTHING possible to connect the floodlight, including:
All of the instructions in the app and the app’s help section
Turning the phone on aeroplane mode
Tried with no sim inserted in the phone
Tried with Bluetooth and data off
I have disabled all 5ghz connections so my router only has internet at 2.4ghz
I have reset the floodlight
Reset the app
Tried from a different location (America, and Outside America)
Turned it off and on at the power again, and again… and again
I get past the white flashing light and then wait more than 2 minutes and it gives me a tone from the light itself and says on the app, can’t connect to WiFi
It tells me to turn data off, when I don’t even have it on
I have also tried it on different devices!
The way I fixed it was:
Open your router settings and turn off band steering from your original 2.4ghz WiFi settings.
Enable your “Guest” WiFi account.
Create a Guest WiFi name and password (slightly different from your normal one, so you can tell the difference at installation). I made the mistake of naming my WiFi “test” and had to go through so much trouble to reconnect the floodlight, so don’t make the same mistake and name your guest account something you’ll never change!
Continue following the app’s prompts to set up the account.
Viola! The camera will connect!!
I turned band steering back on once I had completed the setup but unfortunately, I now have to keep my guest 2.4ghz WiFi on, meaning we will always have two visible WiFi accounts.
Ahh well, at least it finally works!!