Eufy Cam 2C forgetting Activity Zones

#1

Since very recently I have started to notice more and more notifications being pushed regarding motion detected.

After reviewing the footage, it was outside of the activity zones that I set.
I went to check my activity zones and they are there.

I set them again and a short while (hours) later, I get another notification.
Check my activity zones and they aren’t there again!

Is there currently a bug that is forgetting the activity zones ?

#2

Hi @chris275,

Thanks for letting us know the issue.

Yes we’ve noticed this bug.
This issue should get fixed with our latest version 2.1.1 (available in 2 days).

Thanks for your understanding.:blush:

#3

its been much longer than 2 days, still no fix :frowning:

#4

I’m on 2.1.3, pretty sure the update was already out at the time of writing.
Just took me a moment to realise.

Update resolved my issue.

I am on Android though.

#5

Thanks for the reply, I am also on android and my app is 2.1.3, and still activity zones dont work. any more advice?

#6

I have also still the same problem on android and my app is 2.1.3, and still activity zones dont work. any more advice?