WE purchased 2 wireless video doorbells and 1 home base 2 on fathers day. The app is installed on 2 different IPhone 11’s.
We have had to reinstall the doorbells and base 3 times. They just keep disappearing from the app. This has happened on both phones. Is anyone else having this problem? I don’t want to have to go through the reinstall process every week.
thank you
Euffy Video Doorbell disappears from IPhone 11
Hi @Kathys_eufy have you tried fully removing the app from your iPhone and re- downloading? From the description it sounds like a fault in the app.
You could also raise with support@eufylife.com who will be able to offer more troubleshooting options.
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