Catalina broke Premium USB-C Hub with Ethernet and Power Delivery?

Since upgrading to Catalina on my MacBook Pro, my Premium USB-C Hub with Ethernet and Power Delivery no longer lets me connect to the internet via ethernet. I found a forum online that said updating some Plugable drivers helped them but it does not seem to have helped me.

Does this product work with Catalina and if so is there a manual or FAQ on how to use this product to connect to the internet?

Thanks!

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Same problem. help please