Hi All,
Thanks for your reply. The issue has been fixed.
Here was the issue: I tried to connect an external hard drive (NTFS) greater than 2TB to Nebula Capsule. The file manager was not able to display it.
my 3TB external hard drive contains mainly videos files (mp4, mkv, avi…). FAT32 does not work because it is limited (4gb max file size) and windows does not format (the option FAT32 does not show from the format dialog box and trying to format your drive from command dos will fail).
I contacted Nebula support. They confirmed with the statement “First of all, please note our Nebula Capsule supports up to 2TB external hard drive and it is unable to connect to an external hard drive greater than 2TB.”
But Shenoy in this thread was right by trying to partition it. So I used the windows 10 / Disk Management/ Shrink volume feature. On my 3TB (NTFS), I create one partition 2TB and another 1 TB. I connected the 3TB to Nebula and voila ! the 2 partition were display and I was able to browse the content.
Thanks to Shenoy for the suggestion!
Hopefully this thread will help others. I could not find a similar topic on this forum.
Best,