Can't play 3D on solar portable after update

I only bought the Solar portable to watch 3D movies. For 2 weeks I’ve been playing them and loving it. Than yesyerday I downloaded the update and now 3D no longer works. I emailed support but havent heard back yet. Anyone else have the same issue and know how to fix it?

Wait a couple of days, if by then you still haven’t heard from support, send them another email

Which glasses do you for this? Active shutter glasses? Or the plastic ones, you’ll get in the cinema?