Hello,
I’m new to the forum and recently purchased my third Anker power pack. I have the Anker PowerCore 20100. Unfortunately, I have been unable to completely charge the power pack and don’t know what to do.
I have Anker power packs for the past four years and have never had an issue with any of them.
What can be done to help me?
Hi @jamesagrear,
Sorry to hear you’re having trouble charging. First, try a different wall charger and charging to cable to make sure it is not an issue with the charger itself. I’m assuming the lights never complete blinking after charging it a long time? With some wall chargers, it can take up to 24 hours to complete charging. If you’re using a computer’s USB port to charge, it could take up to 48 hours to complete.
At any rate, feel free to reach out to support@anker.com and they’ll be happy to assist you further!
Try using a different charger. Hopefully that solves the issue