With the homebase and Eufy cameras; when you put them in away mode what triggers the alarm? Is it any movement or it only triggered with people movement (like push notifications)? I’m not really fond of the idea of the alarm going off every time a cat passes by.
Has anyone had experience using the alarm they want to share?
Thank you for reaching out to eufy! Sorry to hear about the issue with your eufySecurity system.
To start, please reduce the Motion Detection Sensitivity. Here are the steps: My device>Camera name>Camera Settings>motion detection>Set motion detection sensitivity.
If the issue still persists, please send us an email with your eufy account and the serial number on the device to support@eufylife.com.
Apologized again for any inconvenience caused. Any other concerns we can address in the future, please feel free to contact us.
Thank you for your support. Have a lovely day.
Thanks but just trying to determine what triggers the alarm. Is it movement sensor or is it triggered by the AI that identifies people movement. For example, in away mode, would the alarm trigger exactly like you would get a push notification in home mode.