I have recently purchased a refurbished Anker Soundcore 2 from Amazon, it is certified by official providers such as Anker or Amazon to work properly.
I test it, everything is working properly. My following move was to update its firmware.
-I get the installer and the driver,
-restart, run .exe,
I connect the speaker through usb, the updating software doesn’t read it even though the led was showing that it is charging while connected via usb.
Is there any fix for the software or is it because of the usb?
EDIT: The windows device manager doesn’t show any speaker device or anything when connecting