Can someone help me this problem? I know there’s an instruction how to update the firmware in order to fix the audio syncing issues. But the Anker software doesn’t connect via USB even when following the alternative instruction to connect. I completely and specifically follow every thing here but nothing happens, it doesn’t connect: https://d2211byn0pk9fi.cloudfront.net/spree/upload_files/72914/A3105_SoundCore_2_Firmware_Update_Instructions.pdf?1534483297
It’s like a dead end. Please help!