Lol, well that’s not too awful an outcome for the consumer as it’s much more obviously the wrong photos to description.
It’s the ones where non-obvious can cause a bad customer experience.
I been checking reviews, about 6% are owner error of not reading, and I’d say the consumer fault, so it’s effectively harder to get an Amazon rating above about 4.6 even with a perfect product, but where the rating does drop, more negative, is when it’s fair comment on basically a bad description.
If Anker wanted a higher rating, and less errors, then prune the products back, basically
everything they ever made many older products and new exist in parallel making for a situation where any human would fail more often.