Anker 26800 is not charging

#1

Hi I recently bought an anker 26800. I bought it from power Mac center in Philippines. As usual, I opened the box and tried to charge it but the problem started here. I used 2 anker usb cables and 2 iPad 4 wall chargers. I thought it was going to be ok since the first light started flashing. But after 24 hours, it was the same as i starter charging it. So can anyone tell me why it is not charging?? Pls

#2

Try different cables and try different chargers.

It needs two 5V 2A inputs to charge in just over 6 hours, if one or both cables / charger bad then will take longer

#3

And take a look if all sockets and plugs are perfectly clean (no debris)

#4

Try it again with a different set of cables and charging bricks, if it’s still not charging then contact support or return it

#5

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