Slow activation of recording after firmware update (HB 1.0.8.1, Cam 1.8.2)

@AnkerSupport Since receiving the latest firmware, the system is much slower to activate recording so much so it sometimes does not actually record the person who triggered it. Adjusting the motion detection sensitivity does not help. Please advise.

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I’ve seen this same behavior as well, such that I boosted the sensitivity of motion detection in hopes of counteracting it (it didn’t).

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Raise a ticket support@eufylife.com

Support requested I send them recordings showing the problem which I’ve done and asked me to try it in customised recording mode which I’ve also done and it makes no difference. Now they’ve said the problem is unusual and have referred it to their technical team…

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Thanks for the update, trust you are in good hands, support will take care of you issues. :innocent:
Keep us posted with what happened at the end :rolling_eyes:

I’m noticing delays of recordings as well. As to the point of barely spotting who set it off, while they walk towards the cams.

I am suffering the exact same issue, has anyone had any traction on a fix?