Hi, well unfortunately i have same problem i bought Anker soundcore pro, after 2 days not working also not charging 
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My brand new, now-fully-charged SoundCore does not switch on
Sorry to hear about your issue, could it be possible that you have a bad cable or charging block? 90 % of charging issues are because of faulty cables or charging blocks. Can you please try with a different cable or block and report back?
Also would be worth sending an email to support@Anker.com provide them with serial number, order number and any steps you have taken to trouble shoot
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Hello I got a brand new Anker soundcore select and as the Manual said charged it and for the life of me I can’t get it to Power ON I would like to know if i can get it replaced Say by sending this one back to you and getting a egift Cupon for a free replacemint at Wal-mart or likewise place do to I do not have adress for you to send me one back to??
Thank you. Steven McCarthy my email= (mod edit: removed personal information)
Hi @McCarthy_Steve,
Sorry to hear your speaker will not power one. You should be able to power it up by holding down the power button for at least 3 seconds. You should hear a “whirrrr” sound and see a blinking light. If the speaker will not turn on, please email support@anker.com with your order information (or if it was purchased at a Walmart store: a copy of your receipt), serial number (usually found on a silver sticker on the bottom of the speaker) and a description of the issue. Thank you!
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Hi my friend, please contact support@anker.com, this is our customer service center, I’m sure your problem can be solved very well.
I’ve also had the same problem of nothing happening to the soundcare speaker despite it being fully charged. The red light went off ,and then nothing happened, despite using the controls on the top - which are almost impossible to see unless there is a lot of light. Not at all happy, and hopefully I’ll get a reply that will solve the problem, if possible.
Have you tried charging your unit with a different cable and or power plug.? If you still have trouble reach out to support@Anker.com with your order number and serial number as well as steps you Ave taken to help expedite your warranty exchange
Just received my Anker Soundcore Pro here in Indonesia, tested it on 23rd Dec, not working. I thought it may be drained battery. Then I tried to charge it without success. So, can’t be on, can’t be charge.
Order it from AliExpress official Anker store, so now open dispute to them (order id 88158084366988)
Sad…
I have to say I see a lot of people claiming issues with charging lately. My only suggestion would be to try and charge the device using a different cable and plug, and to try to let it charge for 8 hours minimum in order to rule out charging issues or faults with the cable or plug
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Excellent suggestions there @elmo41683…
The pessimist in me says it’s due to the fact that Anker often just sends a replacement device rather than requesting the defective unit back for inspection to confirm an actual fault…in essence a two for one deal to the end user…
If the issues are down to a defective batch (from serials of reported devices), I would have thought that we would have heard something on here from Anker to advise of an issue and options for recompense (such as the extended warranty or swap offer on the Roav’s a while ago)
This was where my mind was going but I hate to be the one to outright say so and try to give people the benefit of the doubt
It’s been mentioned a few times by others. Like Anker mentioned in the responses they do prefer to give the benefit of doubt but they are always watching out for repeat offenders… 
…kudos to them though that customer service is put before anything else 
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I am another in the same Situation. I purchased a Soundcore Pro via Ali Express Anker store, it worked ok out of the box but after 2 days I tried it again and it was turning on but no sound although syncing with my phone. I left it charging for a couple of hours and now totally dead. I left it to charge overnight with a known good charger and cable and still dead. After reading comments on here and other forum and youtube it seems a known and common issue with this model. Comments suggest the unit fails to charge due to substandard USB components? I am hoping for a replacement or full refund.
Hi @wgarrard, please send a message to support@anker.com with this issue description and the serial number from the unit as well as your Ali Express order number. Please note that they are currently on a holiday break so Anker’s response may be delayed. Thanks!
Glad you realized this is a defective product early on. This product has a serious design flaw in the power supply section. I have had two Soundcore Pro units burn up on me within 3 months of use. They are a fire hazard and should be recalled.
Ist of all a big Thumbs up to Anker. After raising the fault and sending a video of the unit I was given a full refund and told no need to return the dead unit. Appart from the disappointment getting a swift refund has allowed me to order a replacement, a Soundcore Boost. Before I put the dead Pro in the general waste I decided to remove the Lithium battery to dispose of in a recycle bin. As soon as I popped the top off I could smell electrical burning. After full disassembly, I got to the battery. Nothing inside appeared burnt or damaged, in fact it appeared perfect. Looking at the battery once removed it is labeled 3.7v 14.8wh.
I put a multimeter across the terminals and was very surprised to see a reading of 8.8v. Maybe this was the issue. Presumably, the battery is made up of cells and maybe they are wired wrongly in series instead of parallel. Anyway, the battery has a good charge so I will keep it as a souvenir to power a camping light. Not sure how I can charge it though.
A day left alone and the battery now shows 10.8v. How does that work?
Same problem. After charge, Soundcore Pro has stopped working. It appears to pair normally, but no sound. ???
Same problem, with Soundcore Pro, after approx one year working fine.