Homebase shutoff when updated

So I’m having a problem and I’m wondering if anyone else is having the same. Everytime an update for homebase is pushed out my homebase disconnects and requires me to unplug it multiple times to reset it in order for it to work again. I’ve had this same basic problem since the first time I set it up. Anyone have any solutions? Uploading…

This should not happen. Could you send us an email so that we can follow up in more detail?

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