Zolo Freedom Z2001 not charging

[Sam_Nikle]

Hello,

Recently I purchased some Zolo Liberty headphones. They were working fine all day, I charged them to full, used them, came home and noticed the charging case LEDs were blinking. I had no idea what was going on but I figured it wasn’t anything big. I put the headphones into the case and came back a few hours later to find they weren’t charged. The 3 LEDs on the front of the charging case keep blinking and the headphones charging lights don’t turn on when I put them in the case. Not sure what to do with the case? I don’t want to return them as I really like the sound on them, but I would also like my headphones to be chargeable. Anyone else have this issue?

[TechMan]

I don’t know what the problem is. You may want to contact anker by email. If they’re still under warranty you can probably get a replacement.

[TheDude]

@Sam_Nikle

Zolo Liberty+ right bud always charging

Try short-circuiting the connectors in the case on the left side with a paper clip this will reset the charging case. I'm sure you have done this but also make sure the connector on the headphone itself is clean. How-to reset buds [image] Short circuit case​️ provided directly from Anker technicians I know it can be a scary thing to do to your expensive headphone case but the case will survive and was designed for occasional accidental short circuits. [image]

After you complete these steps I would place the buds back in the case and charge the headphones overnight.

[Vrsao_Mmo]

I have the same problem. I bought them yesterday and today they don’t charge. I also had problems trying to pair them and the left one disconnect a lot too crying internally