I’ve had my Roav C1 Pro since January, 30, 2018. The WiFi performance has been horrible since the beginning despite the two firmware updates that have been released since then. I am using it with my Google Pixel XL 2016 running Android 8.1.0 (Patch Level April 5, 2018). My Roav C1 Pro is currently running firmware ver 2.2 with no available updates at this time.
While the phone connects to the Roav Wifi Access Point, the process of connecting to the camera within the app often takes 2-10 attempts. Once connected, video is slow and buffers frequently, making it painful to watch the video. Downloading the videos to the app takes 5-10 minutes at least, if it doesn’t stall out completely.
I was patient in hoping that a firmware update would be released that would bring performance to an acceptable level, but I remain disappointed in this purchase, and unfortunately, the Amazon Return window has now closed. I have been a very satisfied Anker customer over the years for USB car chargers, home chargers, keyboards, and speakers, USB hubs, and other products as well. However, this purchase has not been satisfying.
Have others continued to have WiFi performance problems with this device? Does it work better with other phones but not the Pixel XL 2016?
Anker - will you stand behind your product and arrange for me to get a full refund?
Thanks,
-Eric