Very Distorted

[je.lommel]

I am using my Soundcore Q20 headphones with a MacBookm Air 2020 and the sound is so distorted that they are unusable. Any suggestions?

[Chiquinho]

may be you find an answer there

community.soundcore.com.

[ndalby]

@je.lommel have you tried changing the BT codec used in the BT Explorer app?

Soundcore Q20 - Big Sur does not seem to like them. Codec issues maybe?

Hi @Jeff_MacDonald you can download Xcode 10 tools (10.2 if I remember correctly) to use the Bluetooth Explorer app. Had to do the same to change my codecs to aptx to reduce video lag with a few earbuds and speakers.

[ikari04warrior]

Hmm are you only having issues with the Soundcore headphones?