Soundcore Spirit Pro shows red

Since today, its red light still on after charging for 1.5 hours.
I disconnected it from charging, and my phone reported its power level was full.
But the problem is, I do not see any blue light anymore. It always show in red even turning it on.
I do not encounter any issue playing music from my phone. The sound quality is still excellent.

Any thought?

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Look at the manual maybe? Or just leave it, because it still works fine?

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Seconded :no_mouth:

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If there isn’t any info in the manual I call support and ask them about the red light always on. It should of turned back to blue. I don’t have that model but everyone of the earbuds by Anker I own charge in red and are blue when paired and operating.

Try a reset using the vol up and down buttons…press at the same time for around 5-10 seconds. If that fails to resolve, reach out to support@anker.com and they’ll get you sorted :slight_smile:

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This would be my recommendation as well. Generally if there is a fault resetting it would help.