Hello,
like already told in the topic’s name, I’ve got some problems with my SoundCore Spirit In-Ears I recently bought via Amazon (~14 days ago).
Since yesterday (still worked in the morning. In the afternoon they were empty and I thought I just had to charge them) they dont work anymore.
Problems:
-
When I connect them to my Phone they connect to it for like 5 to 10 seconds before disconnecting. My phone is showing the “connected icon” for another 10 to 20 seconds until it disappears there as well.
During this small window of connected time I get no sound. Doesnt matter if I turn the Sound up at my phone or at the In Ears. -
Its impossible to turn them off. Like in the manual told I press the middle button for like 3-5 seconds until the LED is turning red. After this the LED turns off for a short time just to start flashing blue again without any reason. (the blue flashing when you connect it to a new device)
What did I do to fix the problem?
- restarted Phone
- deleted bluetooth profile on phone and In-Ears (pressed vol. up and the middle button for a few seconds)
- recharged them to 100% (I dont know how this should help here but I read about this and well… Just gave it a try.)
My Phone: One Plus 5 with Android 9 (no patches or software updates since yesterday)
In advance,
thank you very much for your help.
sincerely
Patrick