Soundcore Liberty 2 earphones make loud popping sound

#1

Hi there, I am experiencing an issue where occasionally my earphones will make an incredibly loud popping sound that frightens me to death. I always jump out of my skin and obviously I often use my headphones when I am out and about/commuting etc so I feel very stupid and humiliated when it happens lol.
I found this person also experiencing the same issue:

I only bought these headphones within the last 6 months or so but I remember it occurring fairly early on. It didn’t happen often enough for me to think the earphones are faulty but it is really scary/inconvenient. It’s making me wish I chose different earphones… what is going on here? Is anyone else having this problem with their Liberty 2s?

#2

You should publish your “claim” there,
though its not the soundcore service!

https://community.soundcore.com/chat

Hope you find a helping hand.

#3

I have the Liberty 2 and I have not had an issue with them. I have used them with different mobile devices and I have also used them with my pc as well. I enjoy the sound that they make.

Have you tried to connect them to different devices? Are they doing the same on the different devices? If yes, I would use the service@soundcore.com for sure.

You can always try to delete them from all devices, reset them and then connect them back to one device at a time. I would do on a couple of different ones as to eliminate or verify that it is the device or the device you are connecting them too.

#4

Maybe you got a bad unit, I’d recommend to get them replaced

1 Like
#5

not sure what you mean by “claim” but sure I will post there, don’t super understand what is different ehe

#6

i have used them on my macbook and my ipad as well but not nearly as much as i use them on my phone so it’s hard to say if it occurs on my other devices. i will use them on my macbook all day today and report back