Hi Team,
I have been using SoundBuds Tag bluetooth earphones since 10 months now. Last week when I put them to charge using its cable via laptop which i usually do. It led starts blinking in red blue colors and it randomly connects disconnects to my phone even when magnet is closed together.
This strange behaviour happened for few next days and sometimes it works normally. But now they have stopped connecting at all. When I put them to charge charging light goes on but after removing from charge light goes off… If magnet is apart then also no light or. Sound… Only light is during charging.
I read somewhere how to reset them and tried resetting when its in charge to press middle button. Doing this blue led blinked after 3-4 seconds and one beep is heard. Then again no response or connectivity. I have tried this many time but still nothing.
Please help me in getting the issue resolved. I really like these headphones and don’t want them to die like this.
I got these headphones from official anker store in aliexpress. Please provide a replacement or resolution. I have heard great reviews about anker support and is a long time follower of Anker Products.