After just 2 months of daily use the battery life has dropped in half. How can I pay for another battery pack?
BT
Robovac battery
Hi @billt1111 , if the battery has degraded that much in a short period of time it could be faulty unit and/or charger. I would contact support@eufylife.com with your serial, purchase date and location and any troubleshooting steps you have taken so the support team can assist further.
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Why can’t you contact them? I purchased it on Amazon 6 weeks ago.
This is a community forum for asking questions and/or advice, not to report faults and expect follow up on your issue. As advised, please contact support@eufylife.com with your order details for support under your warranty.
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