So you’re marketing strategy is lower-cost smart tech? That’s perfectly fine, but for the people that do want a better option that’s still priced very competitively, I would love to get a Eufy one rather than an ILIFE or Roomba one. The Robovac 20 was superior to the 11 in so many ways.
-larger dustbin
-more suction power
-sonic wall compatibility
-zig-zag mode
-longer battery life
And so much more!
I understand there were quite a few issues with the product. Perhaps you’ve decided you don’t want to bring can’t the 20 line. Maybe the 12 will just be a big upgrade?!
Whatever the case, I know you can’t change your marketing strategy based on just one customer, but remember just a year ago your marketing strategy involved the Robovac 20. I think you had a good idea!
Nonetheless, if you do decide to come out with an updated model, I’d love to test one before release and provide detailed feedback!