Someone here @AnkerOfficial will reach out to you after this post. Sit tight and rest assured they will make sure you are completely satisfied. 
Anker is years ahead of their competition when it comes to excellent support and customer service.
Roav C1 dashcam (non pro) swap out by Anker for swelling issues
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Not sure what else they can do - iām on my 2nd replacement device and a āspecial firmwareā theyāve supplied me. the video quality is still not near what it once was.
iām just curious to those in here who received their replacement device, how different was the video quality?
I have this C1 serial B371BACD52 , is this a bad batch ? thanks
Hi @yanki01,
As our new product has improved the video quality, some users think the picture is over-sharpened, but the other customers feel that the video quality is better than before and even grabbed more details.
At present, we have to say itās hard to fix the over-sharpened problems which you have mentioned, but we will improve it in the near future. If the product make you feel unhappy, we are willing to give you a refund.
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Man, things really heated up quick on this topic 
I wonder how a graphene battery would hold up
I was just reading through and thinking the same thingā¦ maybe they should have took a hose to this thread and cooled everyone off 
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The screen on my Roav C1 just popped out yesterday, 6/27/18. High temp in Dallas was 100F. The serial number of my C1 is not in the list on the forum. My serial number starts with F422xxxxxx.
It still works, but whatās the process of getting it fixed/replaced? I received it as a Christmas gift this past December.
Iāve been having another issue with it where it will display a message that the SD card needs to be reformatted. But the card is readable in multiple computers. I replaced the Samsung EVO that came with the C1 with a high endurance Samsung EVO. But still getting the message.
@tdi_beetle Contact support@goroav.com, either thru email or live chat on their site. As for the āSD card needs to be reformatted,ā I get that too. I think it just means that your can is full and they are just advising that you should reformat for a fresh start. I think itās more of a precaution then anything because when it does loop recording, it will write over the old data. Just reformat it every once in a while to give it a fresh start to record to and you should be fine. But definitely contact Roav about the screen.
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like nhi said, email roav. have or put your amazon or whatever order number in the email to skip a step. If its under warranty, they will email you a return label, ship it back and you will get returned a new one. Took like 8 or 9 days for me.
on the sd card, format it in the camera, make sure you have loop setup to overwrite if full.
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