A little backstory: ANKER replaced my original C1 under warranty due to several issues. The replacement unit has been great until this morning. I parked at work and connected to WiFi on the camera so I could load a video from my commute onto my phone via the app.
It is giving me the same issue I previously had where I’m connected, but it shows there are no videos saved on the camera for me to transfer.
Has anyone experienced this? Is there a fix? My firmware version is 7.9 and it worked flawlessly until just now. This is really frustrating. ANKER’s customer service is phenomenal but I’ve already used so much of their time with my first unit so I wanted to ask you guys before going back to them. I’m hoping maybe this issue is due to user error.